Register Login
Site Logo




At Paikallistaksi, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

a. Personal Information

When you use our app, we may collect the following personal data:

  • Full name

  • Phone number

  • Email address

  • Profile photo

  • Payment information (e.g., card details through secure third-party processors)

  • Government-issued ID (for drivers)

  • Driver’s license and vehicle information (for drivers)

b. Location Data

To provide location-based services, we collect your real-time geographic location.

c. Usage Data

We collect data on:

  • App usage and interaction

  • Device information (model, OS, unique device identifiers)

  • Crash reports and diagnostic logs

2. How We Use Your Information

We use the information to:

  • Provide and manage ride bookings

  • Facilitate communication between riders and drivers

  • Improve and personalize user experience

  • Ensure user and driver safety

  • Process payments and invoices

  • Send service-related updates and promotions

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Drivers (riders’ pickup location, name, and contact details)

  • Riders (driver’s name, photo, car details)

  • Third-party service providers (e.g., payment processors, analytics tools)

  • Law enforcement or regulatory bodies (only when legally required)

4. Data Security

We implement industry-standard measures to protect your information. Despite our efforts, no system can be 100% secure. Please protect your login credentials and report any unauthorized access.

5. Data Retention

We retain your personal data for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your account, and we will remove your data unless we are legally obligated to retain it.

6. Your Rights (Especially for EU Users)

Under the GDPR, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to data processing

  • Withdraw consent at any time

To exercise these rights, contact us at: [Insert contact email]

7. Third-Party Services

Our app may contain links to third-party services. We are not responsible for their privacy practices. We recommend reading their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes via the app or email. Continued use of the service indicates acceptance of the updated policy.